We humans need to communicate with each other, that is in our nature. It is how we communicate our ideas, exchange thoughts and connect to other people. Communication is a complex process when it breaks itself into two forms that are verbal and non-verbal communication. Together they serve as important foundations of how we communicate and relate to one another.
1. Verbal Communication
The simplest form of communication is verbal style because it uses words to communicate messages. There are two major types of communication: verbal and nonverbal.
- Spoken Communication: This is the most straightforward type of verbal communication. It has to do with the use of language, tone, and vocal inflections. Talking communication can be in the type of convoke, interpretation, bang, etc. Tone of speech, pitch of voice, speed of speech and clarity of speech are some of the variables that can affect the meaning of message. If I say “I love you” with a happy voice, it means something different than if I say it with a sad or angry voice.
- Written Communication: Through writing we communicate thoughts and ideas in written form. It can be in the form of emails, text messages, letters, reports, etc. The advantage of written communication is to better structure thoughts and return to the information needed. In contrast, the tone and inflection of written communication use punctuation and choice of words to express emotion or emphasis.
Wheeling-in is one way to highlight how verbal communication we can articulate our thoughts and provide clearer messages. However, with verbal communication comes restrictions which can include language barriers, misunderstandings, or difficulties for the speaker in expressing their thoughts clearly.
2. Non-Verbal Communication
Although verbal communication is key, much of our communication is transmitted through non-verbal communication, which encompasses all the types of communication without using any words. Nonverbal communication can be as effective, if not more so, than verbal communication in certain circumstances, as it often conveys emotions, attitudes, and intentions. Non-verbal communication can be categorized into a few important components:
- Paralanguage: The non-verbal elements in speech such as tone, pitch such as drone or soft sound, and voice are crucial in determining the meaning or emotion that is being conveyed. Arms crossed might indicate defensiveness; arms open and a relaxed posture can imply friendliness and receptivity.
- Facial Expressions: The human face includes a unique collection of facial expressions that can communicate a large variety of emotions. A smile can signal happiness; a furrowed brow may express confusion or concern. Facial reaction are universal and cross any language barrier.
- Eye Contact: How we use our eyes to connect with each other can also communicate a lot. Eye contact can signal attentiveness, interest and honesty, while breaking eye contact can signal discomfort, shyness or lying.
- Tone and Pitch of Voice: While voice itself is one of the verbal communication, the tone and pitch of voice are the non-verbal cues. A calm, steady tone could reassure other people, a high-pitched or shuddering voice give away nervousness or anxiety.”
- Proxemics: The space we keep in a conversation conveys respect, comfort or intimacy. Be too close to someone and it may feel intrusive, be too far and the interaction can feel cold and distant.
- Touch (Haptics): Touch is a very strong way we communicate and an empty handshake, empty hug, pat on the back, or inappropriate touch can communicate something that we are trying to express, like support, affection, or solidarity.
Body language is also vitally important when communicating our feelings or intentions and in many cases is more important than words. It may support or challenge the spoken message. For instance, when a person says, “I’m fine,” but frowns while avoiding eye contact, it may indicate that he/she is not really fine—something doesn’t match between words and body language.
Conclusion
So this is how communication is much more than just a verbal or written form. Verbal and non-verbal communication — the former is straightforward and direct, the latter, somewhat secretive, delivers a different message while aligning with the verbal to further explain the idea or emotion. You will have the capacity to connect with others and stay engaged in your friendships with knowledge of the dynamics of these two types of communication. We are mindful of our verbal as well as non-verbal cues so that the message we convey is what we intend to communicate.
